Privacy Policy
Effective date: August 14th 2019
This Privacy Policy (“Policy”) describes how Kinky Naturals in Grenada (“Kinky Naturals” “we,” or “us”) treat personal information on our website, applications, and platforms where the Policy is located (the “Platform”).
Your personal data will be used to support your shopping experience throughout this website, to manage access to your account, and for other purposes described on this page.
Your personal data will be used to process your order, support your shopping experience throughout this website, and for other purposes described in our privacy policy.
What type of Information do we collect?
- Contact Information. For example, we may collect your full name, mailing address, telephone number and email address. We may also collect your mobile phone number.
- Payment Information. For example, we may collect your credit or debit card number, billing address and shipping/delivery address.
- Information You’ve Posted Online. We may collect information you post in a public space on our Platform, such as on our Ratings & Reviews feature.
- Social Media Information. We may collect information you post on Kinky Naturals social media pages. We may also collect your social media profile information and information posted on your page that relates to our products, such as reviews.
- Information You Submit. We may collect information when you send us a message via the form on the “Contact Us” page or similar features on our Platform. We may also collect information when you enter a promotion or sweepstake. This may include photos, videos and other user-generated content that you submit.
- Demographic Information. We may collect your birthdate, age, gender and zip code. We may also collect information that could identify you and relates to your hobbies, interests and shopping behaviour.
- Geographic Information. For example, we may collect precise location information from your device. This may include information about your exact location when you use our Platform. We may also collect this information in the background when your mobile applications are not in use. For more information about your options related to the collection of your location information, see the Options section below.
- Device Information. For example, we may collect the type of device you use to access our Platform. We may also collect your device identifier, IP address or mobile operating system.
- Other Information. If you use our website, we may collect information about the browser you are using. We might look at what site you came from, or what site you visit when you leave us.
How is my information collected?
Here are some way in which we may collect your information:
- Directly From You. For example, when you:
- Sign up or Register for an account.
- Complete purchases or abandon your cart when using our Platform.
- Sign up to receive promotional communications via our newsletter form.
- Use the Ratings & Reviews, Feedback or related services and features.
- Submit a request to our Consumer Support team.
- Interact with our Kinky Naturals social media pages.
- Participate in one of our promotional sweepstakes, contests, surveys, or focus groups.
- Passively From You. For example, when you:
- Visit and navigate our Platform on any device.
- Enable location-based features on our Platform.
- Click on sponsored links or third-party advertisements.
- From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:
- Our business partners, including online advertising networks, analytics vendors, and companies that co-sponsor our promotions.
- Social media sites, including Facebook, Twitter, YouTube, Pinterest, Snapchat, Tumblr and Instagram.
- Family, friends and others who provide your information to us because they think you may be interested in our products and services or they want to share a product or service with you.
- Companies that provide information to supplement what we already know about you, including data aggregators. Certain third parties might link your name or email address to other information they have collected. That might include past purchases made offline or online. It might also include online usage information.
- By Combining Information. For example, we may:
- Combine information that we collect offline with information we collect through our Platform.
- Combine information we collect about you from the different devices you use to access our Platform.
- Combine information we get from third parties with information we already have about you.
We may also collect information about users over time and across different websites, apps and devices when you use the Platform. Third parties also collect personal information this way on our Platform.
How does Kinky Naturals use your information we have collected?
Examples of how we may use your information include:
- To Provide Our Products and Services. This could include fulfilling your requests for products or services. It could also include processing purchases or other transactions.
- To Improve Our Products and Services. We may use your information to make our Platform, products and services better. We may also use your information to customize your experience with us.
- To Understand Your Interests. For example, we may use your information to better understand what products interest you.
- To Respond to Your Requests or Questions. This may include responding to your feedback or notifying you if you win a promotion.
- To Communicate With You. We may communicate with you about your account, order or our relationship. We may also contact you about this Policy or our Platform terms and conditions.
- To Determine Your Eligibility. We may use your information to verify your identity or determine your eligibility for some of our products, services and promotions. For example, this may include verifying your age, date of birth and residence.
- For Marketing Purposes. We may provide you with information about new products and special offers. We might use your information to serve you ads about products and offers. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. We may also use your information to send you electronic communications, including through email or text message. We and our partners may engage in interest-based advertising using information gathered across multiple websites, devices, or other platforms. For more information about your choices related to these communications, see the Choices section below.
- For Security Purposes. This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform.
How do we share your information?
Kinky Naturals may share your information in the following ways:
- Internally. We may share your information within the Kinky Natural company.
- On our Platform. For example, we may display information you post on our Ratings & Reviews feature. We may also display information you submit in connection with a promotion.
- With Our Service Providers. We may share your information with third parties who perform services on our behalf. For example, this may include merchandise vendors and payment processors. It may also include companies that send emails on our behalf or help us run our Platform.
- With Our Business Partners. For example, this may include a third party that co-sponsors a contest or promotion. We may also share information with data aggregators, advertisers, media buying agencies, advertising networks and advertising service providers.
- With Third Parties for Marketing Purposes. This may include third parties in whose products or services we believe you may be interested. These third parties may also share your information with others. These third parties may use your information for their own marketing purposes or the marketing purposes of others. This may include the delivery of interest-based advertising.
- With Any Successors to All or Part of Our Business. For example, if Kinky Naturals merges with, acquires or is acquired, or sells a its brand or part of its business to another business entity. This may include an asset sale, corporate reorganization or other change of control.
- To Comply With the Law or To Protect Ourselves. For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might share information when we are investigating a potential fraud. This could include fraud we think has occurred during an online purchase, sweepstakes or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner’s list.
- For Other Reasons We May Describe to You.
What options do I have regarding information collection?
We are committed to our customer’s peace of mind. Should you feel uncomfortable with our collection of your information here are some actions you can take:
- Marketing Communications:
You can opt out of receiving our marketing communications. Note that you will still receive transactional messages from us, including information about your account, orders, purchases and responses to your inquiries. To opt out of receiving our marketing communications, you can email us at: kinkynaturals@gmail.com or call us at +1473 442-1904 (Monday through Friday, 9:00 AM – 4:00 PM Eastern) or send us a letter at:
Kinky Naturals
Attention: Customer Support
Mt. Rich,
St. Patrick,
Grenada, West Indies
- You Can Opt-Out of Behavioural Advertising:
To opt out of having us collect your online behaviour for advertising purposes, please email us at kinkynaturals@gmail.com
- Location Based Services:
If you have previously opted into Kinky Naturals use of location-based information through our website, you may opt-out by adjusting the settings in your web browser.You may completely opt-out of all location-based information collection by Kinky Naturals if you turn off your location settings in your browser.
- Cookies & Other Tracking Technologies:
Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. Kinky Naturals use of cookies through our website is for the sole purpose of enhancing the user’s experience.
- Our Do Not Track Policy:
Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all universal. We do currently respond to those signals. If you block cookies, certain features on our site may not work. If you block or reject cookies, all of the tracking described here should stop.Options you select are browser and device specific.
Where do we store your information?
Links
Security
Contact Us
If you have any questions, comments or concerns with respect to our privacy practices or this Policy, or wish to update your information, please feel free to contact us at kinkynaturals@gmail.com or by telephone at +1473 442-1904. You may also write to us at the following address:
Kinky Naturals
Attention: Customer Privacy Support
Mt. Rich,
St. Patrick,
Grenada, West Indies
Changes in our Policy
From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.